productopinion

Networking features that people actually use

ema team··4 min read

Most event networking features are designed by people who've never stood in a convention centre foyer, coffee in hand, wondering who they're supposed to talk to. The result is a collection of tools that look great in a product demo and fall flat the moment real humans are involved.

Badge scanning. A "networking lounge" that nobody visits. A generic attendee list with names and job titles and nothing else. These features exist because someone put "networking" on a feature checklist, not because they thought about what networking actually feels like.

What doesn't work

Gamified networking. "Scan ten badges to win a prize" is the event tech equivalent of forcing kids to eat vegetables by hiding them in cake. Attendees scan barcodes without making eye contact, exhibitors get a list of "leads" who never stopped walking, and the prizes sit uncollected on a table near registration. Everyone involved knows it's theatre.

Social feeds. Every platform has some version of an activity wall or event feed. Almost no one posts on them. You end up with three messages from the same enthusiastic attendee, a sponsor's logo, and silence. It's a ghost town with a branded header — and it makes the whole app feel dead.

20-field profiles as a prerequisite. If your networking algorithm needs attendees to fill out a detailed profile before it can suggest a single match, most people won't bother. The ones who complete it are the extroverts who would have networked anyway. You've built a tool for people who didn't need one.

Everything on day one. Dumping a list of 400 suggested connections into someone's inbox before the event even starts is overwhelming, not helpful. By the time the event begins, they've already ignored it.

What actually works

AI-powered matching based on real data. Not just job title and company — interests, goals, what someone wants to get out of the event. When you match people on what they care about rather than what's on their business card, the conversations that follow are actually useful. The matching has to work with minimal input, too. Pull from registration data, session selections, and stated interests. Don't demand a CV before delivering value.

1:1 meeting booking with calendar integration. Networking isn't "being in the same room as someone." It's having a conversation. That means booking a specific time, in a specific place, with a specific person. Calendar integration means it shows up alongside everything else in someone's day — not buried in a separate app they'll forget to check.

Direct messaging that doesn't require a separate download. If an attendee has to install another app to send a message, they won't. They'll find the person on LinkedIn instead — or just not bother. Messaging needs to be built into the same experience as the schedule, the floor plan, and everything else.

Suggested connections surfaced at the right time. Not all on day one. Surface a few relevant suggestions before the event, a few more during, and different ones as the programme evolves. Someone attending a workshop on sponsorship strategy should see other people in that room, not a random cross-section of all 800 attendees.

The real problem with event networking tools

Most networking features are built around the assumption that attendees want to network but need a tool to do it. That's backwards. Most attendees find networking awkward and would rather skip it. The tool's job isn't to facilitate something people already want to do — it's to lower the barrier for people who find the whole thing uncomfortable.

That means doing the hard part for them: figuring out who's worth meeting, making the introduction, and giving both people enough context that the conversation doesn't start with "so... what do you do?"

How ema approaches this

ema's networking is built around three things: smart matching, simple booking, and built-in messaging.

The matching uses real profile data — registration answers, session interests, stated goals — not just job titles. It surfaces a manageable number of relevant suggestions at the right moments, not a firehose on day one.

Meeting booking is one tap, with calendar sync. No back-and-forth, no separate scheduling tool. Messaging is built into the platform, so attendees don't need to download anything extra or create another account.

It's designed for how humans actually behave at events: a bit uncertain, short on time, and unlikely to fill out a 20-field profile just to see who else is in the room.

Your privacy settings

We use essential cookies to run the site and optional analytics only if you say yes. You can read the Cookie Policy.